Shipping Policy

 

Thank you for visiting and shopping at shenandoahhomesteadsupply.com Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

All orders are usually processed within 1 business day. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

 

Shipping rates & delivery estimates (lower 48 states in USA)

 

Shipping charges for your order will be calculated and displayed at checkout.

 

 

Shipment method	Estimated delivery time	Shipment cost
Orders of $99 via UPS or USPS (USA only)	3-7 business days	Free (applies to the lower 48 states USA)
USPS  Ground Advantage	5 -8 business days	Cost quoted at checkout
UPS Ground	3-5 business days	Cost quoted at checkout

 

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

* We reserve the right to choose or change the shipping method depending on our costs.

 

Delivery delays can occasionally occur.

 

Standard shipping available via UPS and USPS.   FedEx and DHL available by special request.

 

Shipment to P.O. boxes or APO/FPO addresses

 

We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number usually will be active within 24 hours but may have delays beyond this.

 

Customs, Duties and Taxes

 

shenandoahhomesteadsupply.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

shenandoahhomesteadsupply.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 

We ship to select international destinations. If a quote is not provided by the checkout system please contact us directly for availability

 

International shipping charges will be charged to the order.  We cannot absorb the costs of international shipments.  International returns will not be accepted.  We reserve the right to choose the shipping method of international shipments based on our costs.